TRAIN CAINE APP

Privacy and support, without the fine-print maze.

Train Caine is an invite-only coaching app for local clients. This page explains what the app stores, how it is used, and how to get help or request account deletion.

Last updated September 3, 2026

Built for coaching—not advertising

  • No sale of personal information
  • No third-party advertising
  • Client accounts are created by their trainer
  • Clients see only information intended for their account

PRIVACY POLICY

The short version

Train Caine uses personal information only to provide and operate personalized fitness coaching. Information may be entered by a client or by the client's trainer. We do not sell personal information or use it for third-party advertising.

INFORMATION

What the app may collect

  • Account information: name, email address, phone number, role, and account identifiers.
  • Fitness and wellness information: goals, injury notes, preferences, measurements, workout assignments, nutrition plans, class schedules, attendance, and RSVPs.
  • App content: trainer notes, announcements, and group membership needed to deliver coaching content.
  • Notification information: a device push token, account identifier, email, and device platform when notifications are enabled.
  • Payment information: payment links, usernames, or handles provided by the trainer so clients can open the trainer's selected payment service. Train Caine does not collect or store card or bank-account details in the app.

Train Caine does not use advertising trackers and does not request precise location, contacts, photos, microphone, or camera access.

USE

How information is used

Information is used to:

  • provide personalized workouts, nutrition plans, and coaching;
  • track progress and show relevant trends;
  • manage classes, attendance, groups, and client assignments;
  • send requested account and coaching notifications;
  • maintain security, troubleshoot problems, and support users.

SHARING & SECURITY

Who can access information

A client's information is available to that client and the trainer responsible for the account. Limited information may be processed by service providers that operate the app, including Supabase for authentication and data storage, Expo for app builds and push-notification delivery, and Apple for iOS distribution and notification services.

We use account authentication and database access controls to limit access. No online service can guarantee perfect security, so users should protect their passwords and contact Train Caine if they suspect unauthorized access.

YOUR CHOICES

Access, corrections, and retention

Clients may review and update certain profile details in the app and may ask their trainer to correct other information. Records are retained while needed to provide coaching, maintain legitimate business records, resolve disputes, or meet legal obligations.

To request deletion, use the account-deletion option in the app or contact Train Caine. A request may require identity verification. Some limited records may be retained when required for legal, safety, fraud-prevention, or legitimate business purposes.

FITNESS & MEDICAL NOTICE

Coaching is not medical care

Train Caine provides fitness and general wellness information, not medical diagnosis or treatment. Consult a qualified health professional before beginning or changing an exercise or nutrition program, especially if you have an injury, medical condition, take medication, are pregnant, or have concerns about whether an activity is appropriate for you.

Stop exercising and seek appropriate medical attention if you experience pain, dizziness, faintness, shortness of breath beyond normal exertion, or other concerning symptoms. App content does not replace an executed client waiver or agreement used by the trainer.

SUPPORT

Questions or account deletion

Email Train Caine Supporttrain.caine.support@gmail.comFor app help, privacy questions, corrections, or deletion requests.
Call or text Train Caine817-683-7541For app support, privacy questions, corrections, or deletion requests.
Account deletionSigned-in clients can initiate a deletion request from Profile in the Train Caine app. The trainer will follow up if identity or record-retention details need confirmation.