PRIVACY POLICY
The short version
Train Caine uses personal information only to provide and operate personalized fitness coaching. Information may be entered by a client or by the client's trainer. We do not sell personal information or use it for third-party advertising.
INFORMATION
What the app may collect
- Account information: name, email address, phone number, role, and account identifiers.
- Fitness and wellness information: goals, injury notes, preferences, measurements, workout assignments, nutrition plans, class schedules, attendance, and RSVPs.
- App content: trainer notes, announcements, and group membership needed to deliver coaching content.
- Notification information: a device push token, account identifier, email, and device platform when notifications are enabled.
- Payment information: payment links, usernames, or handles provided by the trainer so clients can open the trainer's selected payment service. Train Caine does not collect or store card or bank-account details in the app.
Train Caine does not use advertising trackers and does not request precise location, contacts, photos, microphone, or camera access.
USE
How information is used
Information is used to:
- provide personalized workouts, nutrition plans, and coaching;
- track progress and show relevant trends;
- manage classes, attendance, groups, and client assignments;
- send requested account and coaching notifications;
- maintain security, troubleshoot problems, and support users.
YOUR CHOICES
Access, corrections, and retention
Clients may review and update certain profile details in the app and may ask their trainer to correct other information. Records are retained while needed to provide coaching, maintain legitimate business records, resolve disputes, or meet legal obligations.
To request deletion, use the account-deletion option in the app or contact Train Caine. A request may require identity verification. Some limited records may be retained when required for legal, safety, fraud-prevention, or legitimate business purposes.
FITNESS & MEDICAL NOTICE
Coaching is not medical care
Train Caine provides fitness and general wellness information, not medical diagnosis or treatment. Consult a qualified health professional before beginning or changing an exercise or nutrition program, especially if you have an injury, medical condition, take medication, are pregnant, or have concerns about whether an activity is appropriate for you.
Stop exercising and seek appropriate medical attention if you experience pain, dizziness, faintness, shortness of breath beyond normal exertion, or other concerning symptoms. App content does not replace an executed client waiver or agreement used by the trainer.
SUPPORT
